Privacy Policy
Last updated: [Effective date — set at launch]
HauzSync (“HauzSync”, “we”, “us”) is operated by [Legal entity name and ABN — to be confirmed]. This policy explains how we handle personal information when you use the HauzSync iPhone app, the hauzsync.com website and related services (the “Service”). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. The short version
- We collect what we need to run a shared household app: your account details, the content you add, and a few technical details to keep you signed in and send notifications.
- Content you add in Household mode is shared with the other members of that household. Content in Personal mode is visible only to you.
- We don’t sell your personal information, and we don’t use it for advertising.
- You can export your data or delete your account in the app at any time.
2. Information we collect
Information you give us
| Category | What it includes |
|---|---|
| Account | Your email address (used to sign in), your name, and optionally a profile photo, phone number, short bio and preferred currency. |
| Households | Household names and descriptions, join codes, who belongs to each household and their role (owner, admin or member). |
| Tasks | Task titles, notes, due dates, repeat settings, assignees, completion details, completion photos (“photo proof”), task templates and areas. |
| Money | Shared expenses (amount, category, date, who paid, how it was split), settlements between members, personal expenses and monthly summaries, and receipt photos you attach. |
| Pantry & groceries | Shopping lists and items, household basket requests, shopping bills (store, amount, date) and purchase history. |
| Calendar & reminders | Reminder and event titles, descriptions, dates and times, type, colour, repeat settings and notification preferences. |
| Messages | Messages you send in household chat, task chat or to another member directly. |
| Support | Anything you send us when you email hello@hauzsync.com. |
Information collected automatically
- Sign-in and session data: one-time sign-in codes (deleted after use or expiry), session tokens, and the IP address and device user agent linked to a session.
- Push notification token: a device token and platform so we can send the reminders you ask for.
- Sync data: timestamps and identifiers that keep your devices and your household in sync.
- Purchase status: if you subscribe to HauzSync Premium, whether your subscription is active. Apple handles payment; we never see your card details.
We don’t use advertising identifiers, and the app doesn’t track you across other companies’ apps or websites. [Confirm before launch: whether the Better Auth “infra/dash” plugin sends any data to Better Auth, and list it here if so]
Camera and photos
The app asks for camera or photo library access only when you choose to attach a photo to a task, an expense or your profile. Only the photos you pick are uploaded.
3. How we use it
- To create and secure your account and sign you in with an email code.
- To provide the Service: storing your content, syncing it across your devices and sharing it with the members of your households.
- To send the reminder notifications and sign-in emails you ask for.
- To provide HauzSync Premium if you subscribe.
- To respond to support requests, prevent abuse (for example, rate-limiting sign-in attempts) and keep the Service secure.
- To meet our legal obligations.
4. Who can see your information
Other household members. When you are in Household mode, the tasks, expenses, settlements, lists, basket items, bills and chat messages you add are visible to every member of that household, along with your name and profile photo. Anyone who has your household’s join code can join it, so only share it with people you trust. Household owners and admins can remove members.
Service providers. We use a small number of providers to run the Service. They process information only on our behalf:
| Provider | Purpose | Location |
|---|---|---|
| Railway | Server hosting, database and file storage | [Region — to be confirmed at deploy] |
| Resend | Sending sign-in code emails | Sends via Amazon Web Services (Tokyo region) |
| Expo and Apple Push Notification service | Delivering push notifications | United States |
| Apple and RevenueCat | Processing and verifying Premium subscriptions | United States |
| Cloudflare | Website hosting and DNS for hauzsync.com | Global network |
When the app converts between currencies, it fetches exchange rates from the Frankfurter public API. That request includes the two currency codes and your device’s IP address, but no account details.
Legal reasons. We may disclose information if required by law, or to protect the rights, property or safety of our users or others.
We don’t sell, rent or trade personal information.
5. Overseas disclosure
Some of our providers store or process information outside Australia, including in the United States and Japan (see the table above). We take reasonable steps under APP 8 to make sure these providers handle personal information consistently with the APPs.
6. Storage, security and retention
- Data is sent over encrypted connections (HTTPS). Your sign-in session is stored in the iPhone’s secure storage (Keychain).
- Sign-in codes expire after 5 minutes, and sign-in requests are rate-limited.
- Some app data is also kept on your device so HauzSync works offline. Signing out clears it from the device.
- We keep your information while your account is active. When you delete your account, we delete your account and the personal data linked to it [confirm timeframe, e.g. within 30 days, including backups]. Content you shared in a household may remain visible to that household’s other members where needed to keep their records accurate (for example, an expense you paid for), [decide: anonymised as “Former member” or deleted].
7. Your choices and rights
- Access and export: use Profile › Edit profile › Export my data in the app, or email us.
- Correction: update your profile in the app, or ask us to correct anything.
- Deletion: use Profile › Edit profile › Delete account. If you own a household that still has other members, you’ll need to remove them or hand over the household first.
- Notifications: turn push notifications off in the app or in iOS Settings.
- Anonymity: you can use a nickname, but an email address is needed to sign in.
8. Children
HauzSync is designed for households, which may include teenagers. It isn’t directed at children under [13 / 16 — decide], and they shouldn’t create an account without a parent or guardian’s involvement. If you think a child has given us personal information without consent, contact us and we’ll delete it.
9. Data breaches
If a data breach is likely to cause serious harm, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
10. Changes to this policy
We’ll post any changes on this page and update the date at the top. If a change is significant, we’ll also tell you in the app or by email.
11. Contact and complaints
For privacy questions, requests or complaints, email hello@hauzsync.com. We aim to respond within 30 days. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
[Legal entity name and ABN — to be confirmed] · [Postal address — optional, decide]